16/02/2017 Press release
TOTAL lubricant new partner of the Feser-Graf Group
Effective immediately, TOTAL Deutschland will supply the Feser-Graf Group with engine oils, transmission oils and other lubricants. As part of a new cooperation agreement, TOTAL, with its quality lubricants, will be the exclusive partner of the long-established, Nuremberg-based company, which is one of the leading automobile chains in Germany. With 38 locations, predominantly in Southern Germany, Feser-Graf offers a strong sales network and wide range of services for a total of seven brands in the Volkswagen Group.
Markus Kugler, managing director of Feser Graf & Co. Automobil Holding GmbH, holds the future collaboration in high regard. “Our focus is on constantly high levels of service quality and customer orientation. Thanks to TOTAL‘s product range and technical knowledge, I am convinced that we have found a reliable and coveted partner in this area. With this partnership, we are in the position to react to our customers’ needs and offer optimum services”.
Patrick Schnell, sales director for lubricants at TOTAL Deutschland: “We are pleased about the new partnership with the Feser-Graf Group and are looking forward to promising collaboration in the next few years. It is really important to us to offer our customers the best possible service in the form of competent partners both in the field and in the back office. With our back office and customer service in Berlin, we have a clear commitment to customer proximity and direct support for our partners”.
Going against the trend in the industry, TOTAL focuses on comprehensive service in the field with field agents in the lubricant sector throughout Germany.
As a result of the further expansion of the field service structure, TOTAL is therefore a clear sign for customer proximity and service quality for all its partner companies. Both existing partners and the heavily increasing number of automobile chains that have chosen TOTAL as a supplier profit from this service force consolidation.
With activities in more than 130 countries, our group is one of the world’s leading oil and gas companies and is one of the global leaders in photovoltaics with SunPower. Our business operations include the production of crude oil and natural gas, refineries, petrochemicals and speciality chemicals, marketing mineral oil products, renewable energies and storage technology. Our 96,000 staff are dedicated to better energy and contribute all around the world to offering our customers safe products and services that are clean, efficient, innovative and accessible — for as many people as possible.
With approximately 1,200 locations in Germany, TOTAL operates the third largest petrol station network and one of the most modern refineries (in Leuna) in Europe. The group maintains a broadly based chemical business and is active in plastic production through to special applications for the automobile and aviation industries. The Total Group provides around 3,000 secure jobs in Germany.
About the Feser-Graf-Group
The long-established family business, with over 1,900 qualified employees in 38 locations, is one of the largest car chains in Germany. The Feser-Graf Group’s showrooms extend from Nuremberg to Fürth, Erlangen, Forchheim, Herzogenaurach, Höchstadt, Schwabach, Roth, Ansbach, Lauf through to Magdeburg and Bernburg.
As an automotive full service provider, the corporate group sells around 54,000 vehicles annually and offers a constant vehicle stock of over 4,000 different models. The product range includes the group brands Audi, Lamborghini, Porsche (Service), Seat, Skoda, Volkswagen and Volkswagen commercial vehicles. The corporate group also covers all services in workshop service, parts, car rental, post-accident repairs, paint jobs, glass and rim repairs, smart repairs and tyre storage.