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20/04/2017 Press release

DriveNow and TOTAL launch digital payment system in Hamburg

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  • Payments for fuel directly from car
  • “Digital fuel card” launched today in Hamburg, following Berlin as pilot city
  • Payment system to be implemented in additional cities

Munich/Hamburg, April 20, 2017 – DriveNow, the joint car-sharing venture from the BMW Group and Sixt SE, and the service station operator, TOTAL, are introducing a digital payment process in Hamburg today. After filling up at a TOTAL service station, the bill is paid directly by the DriveNow vehicle itself. Through direct communication between the car and the cash register system, payments for fuel at the register with the classic fuel card are being discontinued.

Our customers and service employees in Berlin have already been profiting from the new payment system since last year”, says DriveNow CEO, Nico Gabriel. “The feedback is very positive. We look forward to being able to offer our significantly simpler refueling process in Hamburg.” Most DriveNow refueling is already taken care of by the customer. Whenever the fleet vehicle’s fuel level measures to below 25 percent, the customer who is refueling the car is rewarded with bonus minutes. “Ideally, we’d like to introduce the payment system in all German DriveNow cities”, Gabriel explains. Along with its significant customer value, the innovation of the digital payment system is also an important step towards autonomous driving. For the future operation of a partly autonomous car-sharing fleet, requirements such as automatic processes for refueling and charging are extremely important.

With the digital payment process, we offer customers a new, time-saving service”, emphasizes Bruno Daude-Lagrave, CEO of TOTAL Deutschland GmbH. “With that, we simultaneously create the technical basis for further digital payment concepts, like with the smartphone, for example. With its comprehensive service offerings, our traditional fuel card is transforming into a digital platform that we are improving based on the needs of our customers.

During the digital payment process at participating TOTAL stations, the DriveNow vehicle automatically recognizes its location through the navigation system. After the motor cuts off, the driver begins the refueling process in a dialogue window on the vehicle display. As usual, the driver refuels at the dispenser and subsequently enters the pump number in the display. The transaction takes place immediately in a dialogue between the vehicle and the cash register system.

Starting today, the digital payment system is available at 13 TOTAL stations in Hamburg. Along with Berlin and Hamburg, it is to also be implemented in additional German cities in the future.   

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About DriveNow

DriveNow, the joint car-sharing venture from the BMW Group and Sixt SE, offers first-class, rentable premium vehicles with the BMW and MINI brands in major European cities following the free-floating principal. The vehicles can be rented from and returned within a defined business area independent of a particular location. Over 875,000 registered customers can find and reserve the vehicles through the DriveNow app or website and can use the service across cities. DriveNow operates a fleet of over 5,500 vehicles in Munich, Berlin, Düsseldorf, Cologne, Hamburg, Vienna, London, Copenhagen, Stockholm, Brussels and Milan. The electric BMW i3 dominates around 20% of them. Multiple scientific studies have proven that one DriveNow vehicle replaces at least three private cars. In this way, DriveNow contributes to the alleviation of the traffic situation in cities.


TOTAL operates around 1,200 stations through the third-largest gas station network in Germany and provides a wide range of offerings for energy and mobility with its sale of oil fuel and liquid gas, lubricants, propellants for aviation and shipping, bitumen as well as specialty products for the industry. Furthermore, with the refinery in Leuna, the group operates one of the most modern facilities for crude oil processing in Europe. The sale of natural gas and solar solutions from SunPower also belongs to the group’s activities in Germany, just like its chemical business with petrochemical products all the way to special applications for the automobile and aviation industries. TOTAL has secured 3,100 jobs in Germany. Worldwide, Total is one of the leading international oil and gas companies, and with SunPower and Total Solar, one of the biggest players in the area of solar energy.     

Press contact:

DriveNow GmbH & Co. KG  

Aurika von Nauman
Seidlstraße 26    
D-80335 München   
T: +49 89 / 5156 372 170
E: +49 174 / 24 16 826    

TOTAL Deutschland GmbH  
Burkhard Reuss
Jean-Monnet-Straße 2  
10557 Berlin     
T.: +49 30 20 27 26 31
E.: +49 162 13 33 000